Reinstalling your OS will wipe all data from your hard drive so try and perform a backup of whatever files you wish to preserve before beginning this step. If you can’t even boot into your drive to recover the files, try starting in Safe Mode or disconnecting the hard drive and plugging it into another computer to extract the files. Please be sure of what you’re doing before applying the reset because there’s no going back from it.
Tip #5: Take it to a professional
If you’ve tried everything on this list, you can safely rule out any software issues with your PC. If you’re still experiencing random crashes, blue screens or power loss, the most likely culprit is your hardware. Depending on your level of expertise with gaming PCs, you may be able to ascertain the root cause of your issue and solve it, but that’s a best case scenario.
If you’re concerned that an internal component has stopped working and you aren’t confident in your own tech support abilities, you should strongly consider going to a professional. Many chain retail electronics stores such as Fry’s Electronics or Best Buy have IT professionals on call to assist you with any PC issues, for a nominal cost. If you want to save some money, try looking for smaller retailers that aren’t part of a franchise.
The best way to avoid wasting money when hiring a professional is to do your research. Make sure they are reputable: do they have a website with customer testimonials? How competitive is their pricing compared to the major chains? Do they price match? Check to see if they charge a diagnostic fee, and ask them if there are cases where this fee is waived. Find out how long the turnaround is and the hourly labor cost.
Depending on what kind of cost estimate they give you and how attached you are to the computer, you may want to consider abandoning this PC and starting fresh. For more information on this, check out our articles on 5 Things to Know Before Building Your First Gaming PC and The Best Gaming Laptops Under $500 if you’re in the market for a new one.